Right of withdrawal for consumers

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his trade, business or profession.)

Cancellation policy

1. As a consumer, you have the right to withdraw from this contract within fourteen days without giving any reason.

2. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

   To exercise your right of withdrawal, you must inform us

   peicom GmbH
   c|o Koch International Logistik GmbH
   Fürstenauer Weg 72
   49090 Osnabrück
   Germany
   info@peicom.com

   of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail).

3. You can use the sample sample withdrawal form of peicom GmbH integrated via the link, but this is not mandatory. You can download the sample withdrawal form from our website, fill it out electronically and send it to us.
4. To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal

1. If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will confirm receipt of your revocation by e-mail. For the repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
2. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
3. You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. Please be sure to enclose the peicom GmbH return form  integrated via the link with your shipment so that we can allocate it.
4. You shall bear the direct costs of returning the goods.

Exclusion/expiry of the right of withdrawal

According to §312g para. 2 BGB, the right of withdrawal does not apply to not for contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, and for contracts for the supply of goods which can spoil quickly or whose expiry date would be quickly exceeded, and it expires for contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery, and for contracts for the supply of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Withdrawal form

Wenn Sie den Vertrag widerrufen wollen, dann füllen Sie bitte dieses Formular aus und senden Sie es zurück.

peicom GmbH
c|o Koch International Logistik GmbH
Fürstenauer Weg 72
49090 Osnabrück
Germany
info@peicom.com

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